In an ambitious plan to expand its institutional services, CRCICA adopts a market research policy that involves field visits, discussion forums and a users’ survey meant to inspect the market and generate professional feedback on the prospective of the use of Arbitration and ADR in general and CRCICA’s institutional services in particular.
Elementary findings show that CRCICA is dominating the institutional scene in most of the practice profiles of the participating firms. In 50% of them, CRCICA arbitrations represent more than two thirds of other international institutional arbitrations. The remaining quota equally varies between exclusive presence of CRCICA, equal proportion between CRCICA and other institutions or scale withdrawal of CRCICA to one third of the total number of institutional arbitrations.
In response to an estimation of CRCICA’s services, institutional integrity, neutrality, reasonable costs, widely acceptable and resourceful Rules and accessibility come at the top of the positive aspects of arbitrating before CRCICA. At the same time, some respondents find that a number of institutional services still need further development such as transcription facilities for cases conducted in Arabic and the space of breakout rooms. Also, there are recommendations to follow up on the enforcement of arbitral awards with Egyptian Courts. Added to this, there is a recommendation to publish practice directions regarding the application of the Rules.
An obviously recurrent client expectation, in more than 50% of the responses received; focus on the importance of CRCICA’s future use of e-filing and fast track dispute settlement mechanism. A detailed statistical report in this concern will be released upon receiving other feedbacks from all target firms.
