In CRCICA’s monthly mediation breakfast seminar, Dr. Alexander shed the light on emotions in mediation as a fundamental factor in making decisions. It was emphasized that the recognition of one’s and others’ emotions in mediation is fundamental to manage and best deal with them and, hence, make smart decisions.
Attendees, drawn from the legal and engineering field, recognized the need to give appropriate attention and deal properly with emotions in mediation as a tool to reaching successful settlement.
