Cost-Benefit of Commercial Mediation

On 30 November 2015, Prof. Dr. Nadja Alexander, Conflict Specialist, Mediator and Conflict Coach based in Hong Kong, delivered a lecture on the Cost-Benefit of Commercial Mediation. The speaker provided a highly methodological analysis of the value of mediation and the ways to increase companies’ value through the best and right use of it. Latest and most important findings of international surveys, such as the key Findings of the Cornell Study on why Companies use ADR were used for illustration. Finally, Prof. Alexander encouraged and explained the creation of a dispute wise business management tool to improve economic and non-economic outcomes in managing business conflicts. The American Arbitration Associaon key input and leading experience was illustrated as a model in this respect.